Booking conditions

Clients wishing to make a reservation must carefully read and understand the Booking Conditions below. By making a reservation, either by telephone, on our Web site, or by e-mail, you accept and are bound by these Booking Conditions.

Reserving your trip with Komodo Travel and Transportation is easy. Simply fill the form out at the bottom of this page and send. We will contact you the next business day, to confirm and complete your reservation.

If you prefer, you can also call our local office in Flores.

Just call Ali: +62 85253115303

You can also e-mail contact@komodotraveller.com

Deposit

Fill out the registration form below indicating the tour you wish to join. Sending a deposit of 50% of your tour price per person will confirm your tour booking with us. Full payment must be completed, prior to time of departure.

Payment

Payments can be made over the phone or computer using PayPal, credit card (VISA, MasterCard, American Express, Diners, etc.) or sending wire transfer.

Client Cancellation

Clients wishing to cancel their booking must notify Komodo Travel and Transportation in writing immediately. When a booking is cancelled by a client, the client will be liable for the following charges, counting from the date notification is received:

A. Cancellation more than 30 days before departure will result in loss of deposit.

B. Cancellation within 30 days prior to departure will result in the loss of 100% of trip price.

Provider Cancellation

Should a trip need to be cancelled due to lack of participation, you will be notified at least 30 days before the scheduled departure and all money paid will be returned. Clients will not be able to make claims for compensation from consequential losses such as changes to flight tickets, etc.

Unused Services

Komodo Travel and Transportation is not obliged to make any kind of reimbursement for trips, which are interrupted or shortened by participants themselves, for any reason whatsoever.

Insurance

Komodo Travel and Transportation STRONGLY recommends you obtain trip cancellation and delay insurance, as well as baggage loss and damage coverage prior to departure.

Prices

Our package prices reflect our costs and currency exchange rate as of January 1, 2018. These prices are based primarily on vehicle and/or boat rental costs. Komodo Travel and Transportation reserves the right to make price adjustments for group tours; as well as situations beyond our control, such as fuel price increases or currency fluctuations.

Health

We ask that your appraise your own physical capabilities and be prepared to participate in the activities, outlined for each trip.

Responsibility

Komodo Travel and Transportation cannot be held responsible for personal injury, property damage, bankruptcy or any other loss, accident, delay, inconvenience or irregularity caused by other companies or persons or for conditions beyond its control, direct or otherwise. Upon booking of tour, each participant will be required to read and to sign a liability waiver form. No reservations will be accepted until this is signed.